Display Case & Merchandiser Repair in Charlotte, NC
For Charlotte operators, a failing display case is rarely a convenient problem; it is a same-shift problem. Display cases sell product with their glass — which is why foggy doors, warm shelves and noisy compressors cost you twice. We repair refrigerated display cases, bakery cases and glass-door merchandisers.
Offer terms
One per household or business; valid toward a completed, qualifying repair, not the service call fee unless confirmed at booking. Offers cannot be combined.
- 30-day labor / 90-day parts warranty
- Findings and an estimate before any repair begins
- Emergency visits available on request
What commercial customers say
Roxly is rated 4.9 from 55 Google reviews.
Request Display Case & Merchandiser Repair in Charlotte
Common display case problems we see in Charlotte
- Frost on coils visible through the case
- LED lighting flickering or out
- Product freezing at the back of the case
- Glass doors fogging or sweating constantly
- Compressor loud or cycling short
Serving Charlotte businesses
Roxly works with Uptown and South End restaurants, NoDa breweries and music venues, SouthPark dining rooms, hotels and the steady stream of cafes that fill Charlotte's neighborhoods throughout Charlotte and Mecklenburg County. A technician travels to your location, so nothing has to be carted anywhere. We regularly work around SouthPark, NoDa and Plaza Midwood.
What we look at first
- Gaskets and door closers. Cases that do not close fully overwork the system and sweat badly.
- Defrost controls. Poor defrost leaves coils loaded with frost and shelves warm.
- Condensing units and refrigerant circuits. Remote or self-contained, the circuit has to be tight and clean.
Pricing in Charlotte
New customers pay $135 for the first visit; a standard service call is $185. Whatever the repair needs — labor, parts, refrigerant — is priced after we diagnose it, and nothing starts until you agree to the number.
Practical tips
- Wipe door glass without soaking the frame
- Keep warm air sources away from the case
Food-safety note. Refrigerated display product must stay at the cold-holding temperature your food-safety plan requires. If shelves read warm, move product to another unit.
Frequently asked questions
Do you service remote condensing systems?
Yes, including the line sets and controls feeding the case.
Can LED lighting be repaired?
Yes; drivers and strips are common failures and are usually inexpensive.
Do you work on grocery-style multi-deck cases?
Yes — call with the make and model.
Do you travel to Charlotte for display case service?
Yes. Roxly is a mobile service based in Waxhaw, NC and covers Charlotte and Mecklenburg County. Scheduling depends on availability and drive time.
Availability varies by location, equipment, brand and technician schedule; listing a city does not guarantee same-day arrival. Call to confirm service for your address.