Commercial Range & Oven Repair
Roxly diagnoses and repairs range/oven equipment for restaurants and food-service businesses throughout the Charlotte metro, with findings and an estimate reviewed before any work begins.
Common range/oven problems
- A burner won't ignite or stays lit with a weak flame
- The oven won't reach or hold temperature
- Uneven baking or cooking across the oven cavity
- A pilot light that won't stay lit
- An electric range's element not heating
- A control knob or thermostat not responding
- A door that won't seal, letting heat escape
- A burning gas smell that doesn't clear
What's usually behind it
Range and oven faults usually trace to an igniter, thermocouple/thermostat, a heating element, a gas valve, or a control board.
Repair, not replace
Most range and oven faults are a single serviceable part, not a reason to replace a commercial unit that's otherwise sound. Service availability may vary by location, equipment type, brand, technician availability, licensing requirements, and the scope of the requested work. Contact Roxly Appliance & Refrigeration Repair to confirm service availability for your address and equipment.
Safe checks before you call
- Confirm the gas supply valve behind or below the unit is fully open.
- Check that the breaker or disconnect for an electric unit hasn't tripped.
- Make sure vents and burner ports aren't blocked by grease buildup.
Frequently asked questions
Why won't a burner on my commercial range light?
This is usually a clogged burner port, a failed igniter, or a gas valve issue. A clogged pilot or burner port from grease buildup is common in busy kitchens.
Why is my commercial oven cooking unevenly?
Uneven cooking often points to a failing heating element, an inaccurate thermostat, or a fan issue on convection models.
Do you service both gas and electric ranges?
Yes — Roxly diagnoses and repairs both gas and electric commercial ranges and ovens.
How fast can you respond to a range outage during service?
Scheduling depends on technician availability and location. Call (980) 370-2911 to ask about the earliest available appointment.