Commercial Range & Oven Repair
Roxly diagnoses and repairs range/oven equipment for restaurants and food-service businesses throughout the Charlotte metro, with findings and an estimate reviewed before any work begins.
Offer terms
One per household or business; valid toward a completed, qualifying repair, not the service call fee unless confirmed at booking. Offers cannot be combined.
- 30-day labor / 90-day parts warranty
- Findings and an estimate before any repair begins
- Emergency visits available on request
What commercial customers say
Roxly is rated 4.9 from 55 Google reviews.
Request Commercial Range & Oven Repair
Common range/oven problems
- A burner won't ignite or stays lit with a weak flame
- The oven won't reach or hold temperature
- Uneven baking or cooking across the oven cavity
- A pilot light that won't stay lit
- An electric range's element not heating
- A control knob or thermostat not responding
- A door that won't seal, letting heat escape
- A burning gas smell that doesn't clear
What's usually behind it
Range and oven faults usually trace to an igniter, thermocouple/thermostat, a heating element, a gas valve, or a control board.
Repair, not replace
Most range and oven faults are a single serviceable part, not a reason to replace a commercial unit that's otherwise sound. Availability varies by location, equipment, brand and technician schedule; listing a city does not guarantee same-day arrival. Call to confirm service for your address.
Safe checks before you call
- Confirm the gas supply valve behind or below the unit is fully open.
- Check that the breaker or disconnect for an electric unit hasn't tripped.
- Make sure vents and burner ports aren't blocked by grease buildup.
Frequently asked questions
Why won't a burner on my commercial range light?
This is usually a clogged burner port, a failed igniter, or a gas valve issue. A clogged pilot or burner port from grease buildup is common in busy kitchens.
Why is my commercial oven cooking unevenly?
Uneven cooking often points to a failing heating element, an inaccurate thermostat, or a fan issue on convection models.
Do you service both gas and electric ranges?
Yes — Roxly diagnoses and repairs both gas and electric commercial ranges and ovens.
How fast can you respond to a range outage during service?
Scheduling depends on technician availability and location. Call (980) 370-2911 to ask about the earliest available appointment.