Master-Bilt Refrigeration Repair in Charlotte, NC
Roxly repairs walk-in coolers and freezers and refrigeration systems from Master-Bilt for restaurants, bars, stores and food-service kitchens across the Charlotte metro.
Offer terms
One per household or business; valid toward a completed, qualifying repair, not the service call fee unless confirmed at booking. Offers cannot be combined.
- 30-day labor / 90-day parts warranty
- Findings and an estimate before any repair begins
- Emergency visits available on request
What commercial customers say
Roxly is rated 4.9 from 55 Google reviews.
Request Master-Bilt Service
“Brands We Service” describes repair experience, not manufacturer authorization. Roxly is not represented as a factory-authorized Master-Bilt provider.
Equipment we service
Walk-in coolers and freezers and refrigeration systems.
Common Master-Bilt problems
- Walk-in not holding temperature
- Door or closer issue
- Evaporator fan problem
- Defrost failing
- Compressor short cycling
How we approach a Master-Bilt service call
We start by confirming the real operating temperature against the controller. Master-Bilt boxes last for decades; the refrigeration system is where we usually spend our time. After diagnosis we explain the finding and give you a price before any repair is approved. A service call is $135 for a new customer's first visit and $185 for a standard visit. Repair labor, parts, refrigerant and materials are quoted after diagnosis, and you approve the price before any work begins.
Model and serial number
Having the model and serial number ready lets us confirm part numbers before the visit. Look on the data plate inside the cabinet, on the door frame, or on the evaporator housing.
Frequently asked questions
Is Roxly a factory-authorized Master-Bilt dealer?
No. Roxly is not represented as a factory-authorized Master-Bilt provider. This page reflects our technicians’ repair experience with Master-Bilt equipment, not manufacturer authorization.
What Master-Bilt equipment do you repair?
We service walk-in coolers and freezers and refrigeration systems.
What information should I have ready?
Master-Bilt boxes last for decades; the refrigeration system is where we usually spend our time. The data plate is usually inside the cabinet, on the door frame, or on the evaporator.
How much does a service call cost?
A service call is $135 for a new customer's first visit and $185 for a standard visit. Repair labor, parts, refrigerant and materials are quoted after diagnosis, and you approve the price before any work begins.