Residential HVAC Repair & Maintenance
Roxly diagnoses and repairs residential air conditioning, heating, heat pump, and thermostat problems throughout the Charlotte metro, plus seasonal maintenance to catch small issues before they become a no-heat or no-cool emergency. Findings and an estimate are reviewed with you before any repair begins.
Roxly performs HVAC repair and maintenance on already-installed systems. We do not install new HVAC systems or replace a condensing unit, air handler, or furnace — that scope requires a licensed Heating Group contractor.
HVAC services
AC Repair
AC running but not cooling the house
Heating Repair
The furnace or heat system won't turn on
Heat Pump Repair
The heat pump runs but the house doesn't warm up in winter
Thermostat Repair
The thermostat screen is blank or unresponsive
HVAC Maintenance
It's been over a year since the system was last serviced
What a service call covers
A technician diagnoses the system on-site — checking electrical components, airflow, refrigerant charge, and controls — then reviews the findings and an estimate with you before any repair work begins.
Brands we service
Frequently asked questions
Does Roxly install new HVAC systems?
No. Roxly performs residential HVAC repair and maintenance on already-installed systems — not new system installation or full replacement.
What HVAC problems do you repair?
Air conditioning, heating, heat pump, thermostat, and airflow issues on existing residential systems, plus seasonal maintenance.
Do you work on both gas furnaces and heat pumps?
Yes — Roxly diagnoses and repairs both, along with central air conditioning and ductless mini-split systems.
How is HVAC repair different from your appliance repair service?
Same approach — a technician diagnoses the system on-site and reviews findings and an estimate with you before any repair begins.