Hoshizaki Refrigeration Repair in Charlotte, NC
Roxly repairs commercial ice machines and undercounter refrigeration from Hoshizaki for restaurants, bars, stores and food-service kitchens across the Charlotte metro.
Offer terms
One per household or business; valid toward a completed, qualifying repair, not the service call fee unless confirmed at booking. Offers cannot be combined.
- 30-day labor / 90-day parts warranty
- Findings and an estimate before any repair begins
- Emergency visits available on request
What commercial customers say
Roxly is rated 4.9 from 55 Google reviews.
Request Hoshizaki Service
“Brands We Service” describes repair experience, not manufacturer authorization. Roxly is not represented as a factory-authorized Hoshizaki provider.
Equipment we service
Commercial ice machines and undercounter refrigeration.
Common Hoshizaki problems
- Ice machine not producing
- Thin or incomplete cubes
- Harvest-cycle fault
- Scale on the evaporator
- Bin control not shutting off
How we approach a Hoshizaki service call
We read the model plate before touching a tool so the right parts are on the truck. Hoshizaki machines respond very well to descaling and filtration; we check water first. After diagnosis we explain the finding and give you a price before any repair is approved. A service call is $135 for a new customer's first visit and $185 for a standard visit. Repair labor, parts, refrigerant and materials are quoted after diagnosis, and you approve the price before any work begins.
Model and serial number
Having the model and serial number ready lets us confirm part numbers before the visit. Look on the data plate inside the cabinet, on the door frame, or on the evaporator housing.
Frequently asked questions
Is Roxly a factory-authorized Hoshizaki dealer?
No. Roxly is not represented as a factory-authorized Hoshizaki provider. This page reflects our technicians’ repair experience with Hoshizaki equipment, not manufacturer authorization.
What Hoshizaki equipment do you repair?
We service commercial ice machines and undercounter refrigeration.
What information should I have ready?
Hoshizaki machines respond very well to descaling and filtration; we check water first. The data plate is usually inside the cabinet, on the door frame, or on the evaporator.
How much does a service call cost?
A service call is $135 for a new customer's first visit and $185 for a standard visit. Repair labor, parts, refrigerant and materials are quoted after diagnosis, and you approve the price before any work begins.