Hoshizaki Refrigeration Repair in Matthews, NC
Roxly repairs commercial ice machines and undercounter refrigeration from Hoshizaki for Matthews businesses and the surrounding Mecklenburg County area.
Offer terms
One per household or business; valid toward a completed, qualifying repair, not the service call fee unless confirmed at booking. Offers cannot be combined.
- 30-day labor / 90-day parts warranty
- Findings and an estimate before any repair begins
- Emergency visits available on request
What commercial customers say
Roxly is rated 4.9 from 55 Google reviews.
Request Hoshizaki Service in Matthews
“Brands We Service” describes repair experience, not manufacturer authorization.
Common Hoshizaki problems in Matthews
- Thin or incomplete cubes
- Harvest-cycle fault
- Bin control not shutting off
- Ice machine not producing
Local service
Roxly works with downtown Matthews cafes, family restaurants along Independence Boulevard and Sardis Road, bakeries and specialty food shops throughout Matthews and Mecklenburg County. A technician travels to your location, so nothing has to be carted anywhere. Hoshizaki machines respond very well to descaling and filtration; we check water first.
Pricing
Our visit fee is $135 for a first-time customer and $185 otherwise. The repair itself (labor, parts, refrigerant and materials) is quoted once the cause is found, and work only begins after you approve it.
Frequently asked questions
Is Roxly an authorized Hoshizaki dealer in Matthews?
No — Roxly is not represented as a factory-authorized Hoshizaki provider. This page reflects repair experience, not manufacturer authorization.
What Hoshizaki equipment do you service in Matthews?
We service commercial ice machines and undercounter refrigeration.
Do you travel to Matthews?
Yes. Roxly is a mobile service based in Waxhaw, NC and covers Matthews and Mecklenburg County.