Hoshizaki Ice Machine Repair in Matthews, NC
When Hoshizaki equipment goes down in a working kitchen, both food safety and revenue are on the line. Roxly repairs ice machines and undercounter refrigeration from Hoshizaki for food-service businesses throughout Matthews and the surrounding Mecklenburg County area.
“Brands We Service” describes repair experience, not manufacturer authorization. Roxly is not represented as a factory-authorized Hoshizaki service provider unless confirmed separately.
Hoshizaki equipment we service in Matthews
Ice machines and undercounter refrigeration.
Common Hoshizaki symptoms
- Thin or incomplete cubes
- A harvest-cycle fault
- Heavy scale buildup on the evaporator
- A water-supply or inlet-valve issue
- The bin control not cycling off
Serving Hoshizaki owners across Matthews
Roxly serves Hoshizaki owners across Downtown Matthews, Sardis Woods, Crestdale and the rest of Matthews. As a mobile service, a technician comes to your business — which matters most for built-in and heavy Hoshizaki equipment. Coverage extends across Mecklenburg County.
Model and serial number guidance
Hoshizaki ice machines respond well to descaling and cleaning; note the model and any error before service. The data plate is typically inside the cabinet, door frame, or behind the kick plate.
Repair or replace your Hoshizaki?
Hoshizaki equipment is generally worth repairing — it's built for a long service life, and most of the symptoms above are specific, serviceable components. The technician gives you an honest assessment before you commit. Service availability may vary by location, equipment type, brand, technician availability, licensing requirements, and the scope of the requested work. Contact Roxly Appliance & Refrigeration Repair to confirm service availability for your address and equipment.
Frequently asked questions
Is Roxly an authorized Hoshizaki service provider in Matthews?
No — Roxly is not represented as a factory-authorized Hoshizaki service provider. This page reflects our technicians’ repair experience with Hoshizaki equipment, not manufacturer authorization.
What Hoshizaki equipment do you repair?
Roxly services ice machines and undercounter refrigeration.
Do you need my model and serial number?
Hoshizaki ice machines respond well to descaling and cleaning; note the model and any error before service.
Do you travel to Matthews for Hoshizaki service?
Yes. Roxly is a mobile service based in Waxhaw, NC and covers Matthews and Mecklenburg County. Scheduling depends on availability and drive time.