Residential Heating Repair
Roxly diagnoses and repairs heating problems for homes throughout the Charlotte metro area, with findings and an estimate reviewed with you before any work begins.
Offer terms
One per household or business; valid toward a completed, qualifying repair, not the service call fee unless confirmed at booking. Offers cannot be combined.
- 30-day labor / 90-day parts warranty
- Findings and an estimate before any repair begins
- Emergency visits available on request
What HVAC customers say
Roman did a great job servicing the AC units at both of our properties. He was professional, honest, and very thorough. He checked everything, explained what he found, completed the maintenance, and gave us useful recommendations. Fair pricing, great service, and easy to work with. We’ll definitely use him again and highly recommend him.AC maintenance
5 stars! Highly recommend! My AC wasn’t working properly, and after several attempts to figure out what was wrong, they came in and got it fixed! I’m so grateful for their knowledge, professionalism, and persistence in resolving the issue. Excellent service and a great experience overall! I would definitely recommend them! Thank you Roman!AC repair
Great experience with this company! Our AC unit broke and they came out the next day. Very professional, friendly office and honest pricing. They got our AC running again quickly and it’s been working perfectly since. Really reliable HVAC company, highly recommend.AC repair
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Common heating problems
- The furnace or heat system won't turn on
- Cold air blowing from the vents instead of warm
- The system runs but the house never reaches the set temperature
- The furnace cycles on and off repeatedly
- A burning smell during the first runs of the season
- Loud banging, screeching, or rattling from the unit
- The pilot light won't stay lit on older gas furnaces
- Uneven heating between rooms
What's usually behind it
Common causes include a failed igniter or pilot assembly, a tripped flame sensor, a bad blower motor, a faulty thermostat, or a clogged filter restricting airflow.
Repair first
Most 'no heat' calls trace to a single component — an igniter, flame sensor, or control board — that's a straightforward repair on an existing system. Availability varies by location, equipment, brand and technician schedule; listing a city does not guarantee same-day arrival. Call to confirm service for your address.
Safe checks before you call
- Swap in a fresh air filter if it hasn't been changed recently.
- Confirm the thermostat is set to Heat and the setpoint is above room temperature.
- Check that the furnace's power switch (often near the unit, looks like a light switch) hasn't been bumped off.
Beyond these basics, leave refrigerant, gas, and internal electrical components to a technician.
Frequently asked questions
Why won't my furnace turn on at all?
Start with the thermostat setting, the power switch near the furnace, and the breaker. Beyond that it's typically an igniter, flame sensor, or control board fault that needs a technician.
Is a burning smell from my furnace dangerous?
A brief dusty smell on the season's first run is normal. A persistent or strong burning smell is not — turn the system off and call for service.
What heating work do you handle?
Roxly repairs and maintains residential gas and electric heating — igniters, flame sensors, blower motors, controls and thermostats — and offers seasonal tune-ups.
Why is heat uneven between rooms?
Uneven heating often points to blocked vents, a failing blower, or duct airflow issues rather than the furnace itself. A technician can trace where the airflow is being lost.