Appliance & Refrigeration Repair — Charlotte Metro Commercial, HVAC & Residential Service Clear Estimates Before Repair Warranty on Eligible Repairs
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$50 off labor on a completed qualifying repair — see offer details roxlysupport@gmail.com · Charlotte, NC & Surrounding Areas
HVAC · Residential · Ac

Residential AC Repair

Roxly diagnoses and repairs AC problems for homes throughout the Charlotte metro area, with findings and an estimate reviewed with you before any work begins.

$50 Off Laboron a completed qualifying repair
Offer terms

One per household or business; valid toward a completed, qualifying repair, not the service call fee unless confirmed at booking. Offers cannot be combined.

  • 30-day labor / 90-day parts warranty
  • Findings and an estimate before any repair begins
  • Emergency visits available on request
★★★★★ 4.9 · 55 Google reviews — see reviews

What HVAC customers say

Кермен Наминова★★★★★ Google review
Roman did a great job servicing the AC units at both of our properties. He was professional, honest, and very thorough. He checked everything, explained what he found, completed the maintenance, and gave us useful recommendations. Fair pricing, great service, and easy to work with. We’ll definitely use him again and highly recommend him.
AC maintenance
Alyce Gomes Rosa★★★★★ Google review
5 stars! Highly recommend! My AC wasn’t working properly, and after several attempts to figure out what was wrong, they came in and got it fixed! I’m so grateful for their knowledge, professionalism, and persistence in resolving the issue. Excellent service and a great experience overall! I would definitely recommend them! Thank you Roman!
AC repair
Mariia Riabova★★★★★ Google review
Great experience with this company! Our AC unit broke and they came out the next day. Very professional, friendly office and honest pricing. They got our AC running again quickly and it’s been working perfectly since. Really reliable HVAC company, highly recommend.
AC repair

See all reviews on Google →

Request AC Repair

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Submissions go directly to roxlysupport@gmail.com.

Common AC problems

  • AC running but not cooling the house
  • Warm air blowing from the vents
  • The system short-cycling — on and off every few minutes
  • Ice or frost forming on the indoor coil or refrigerant lines
  • Weak airflow from the supply vents
  • A musty smell when the AC runs
  • The outdoor unit running constantly without cycling off
  • Higher-than-normal humidity indoors while the AC runs

What's usually behind it

Most AC repairs come down to the capacitor, contactor, blower motor, condenser fan motor, or a low refrigerant charge in the sealed system — all serviceable components on an existing system.

Repair first

A capacitor, contactor, or fan motor repair is usually a modest bill, and most AC failures are exactly that — a single failed part, not the whole unit. Availability varies by location, equipment, brand and technician schedule; listing a city does not guarantee same-day arrival. Call to confirm service for your address.

Safe checks before you call

  • Check that the thermostat is set to Cool and a few degrees below room temperature.
  • Swap in a fresh air filter if it's visibly dirty — a clogged filter is a common cause of weak airflow and icing.
  • Confirm the outdoor breaker hasn't tripped and the outdoor unit isn't buried in leaves or debris.

Beyond these basics, leave refrigerant, gas, and internal electrical components to a technician.

Frequently asked questions

Why is my AC running but not cooling?

This usually points to a failed capacitor, a dirty condenser coil restricting heat rejection, a low refrigerant charge from a slow leak, or a blower motor that isn't moving air. A technician tests each in turn to isolate the cause.

Is a frozen AC coil serious?

Yes — running the system with a frozen coil can damage the compressor. Turn the system to Off (not just stop cooling) and let it thaw fully before your appointment.

What AC work do you handle?

Roxly diagnoses and repairs residential central air conditioning — capacitors, contactors, fan motors, refrigerant leaks, thermostats and airflow problems — and offers seasonal maintenance.

Why does my AC short-cycle?

Short-cycling is often a bad capacitor, a dirty air filter restricting airflow, a refrigerant issue, or a thermostat problem. It puts extra wear on the compressor, so it's worth addressing quickly.

Customer Reviews

What customers say about Roxly

See all reviews on Google

Call Now(980) 370-2911 Book Appointment