Commercial Dishwasher Repair
Roxly diagnoses and repairs dishwasher equipment for restaurants and food-service businesses throughout the Charlotte metro, with findings and an estimate reviewed before any work begins.
Common dishwasher problems
- Dishes coming out still dirty or spotted
- The wash cycle won't start
- Water not reaching the correct wash or rinse temperature
- Poor drainage or standing water at the end of a cycle
- A leak from the base or door
- The final rinse or sanitizer dispenser not working
- Unusual noise during the wash cycle
- The door won't latch or seal
What's usually behind it
Common causes include a failed wash pump, a clogged spray arm or filter, a heating element or booster heater fault, or a door switch/latch issue.
Repair, not replace
Most commercial dishwasher faults are a pump, element, or spray-arm repair, not a reason to replace the unit. Service availability may vary by location, equipment type, brand, technician availability, licensing requirements, and the scope of the requested work. Contact Roxly Appliance & Refrigeration Repair to confirm service availability for your address and equipment.
Safe checks before you call
- Clean the drain screen and spray arm nozzles of food debris.
- Confirm the water supply valve is fully open.
- Check detergent and rinse-aid levels aren't empty, which can look like a wash-quality fault.
Frequently asked questions
Why are dishes coming out of the machine still dirty?
This is often clogged spray arms, a worn wash pump, low water temperature, or depleted detergent — a technician isolates which.
Why isn't the final rinse reaching proper temperature?
This usually points to a failing booster heater or a thermostat/sensor fault.
Do you service both door-type and conveyor dishwashers?
Roxly services common commercial dishwasher configurations — ask when you call to confirm coverage for your model.
How fast can you respond during service hours?
Scheduling depends on technician availability and location. Call (980) 370-2911 to ask about the earliest opening.