Griddle Repair
Roxly diagnoses and repairs griddle equipment for restaurants and food-service businesses throughout the Charlotte metro, with findings and an estimate reviewed before any work begins.
Offer terms
One per household or business; valid toward a completed, qualifying repair, not the service call fee unless confirmed at booking. Offers cannot be combined.
- 30-day labor / 90-day parts warranty
- Findings and an estimate before any repair begins
- Emergency visits available on request
What commercial customers say
Roxly is rated 4.9 from 55 Google reviews.
Request Griddle Repair
Common griddle problems
- Hot and cold spots across the cooking surface
- The griddle won't reach cooking temperature
- A thermostat or control not holding the set point
- Uneven flame along a gas griddle's burners
- An electric griddle's element not heating fully
- The surface takes far too long to heat up
- A control knob that doesn't respond
- Pilot light issues on a gas unit
What's usually behind it
Griddle faults typically trace to a burner or heating element, a thermostat, or a control valve — often uneven wear from years of heavy grease and heat cycling.
Repair, not replace
A burner, element, or thermostat repair restores even heat across the plate without replacing the whole griddle. Availability varies by location, equipment, brand and technician schedule; listing a city does not guarantee same-day arrival. Call to confirm service for your address.
Safe checks before you call
- Confirm the gas supply valve is fully open or the breaker hasn't tripped.
- Check that grease buildup isn't blocking burner ports underneath the plate.
- Give the unit a full preheat cycle before judging whether a spot is actually cold.
Frequently asked questions
Why does my griddle have hot and cold spots?
Uneven heat usually points to a partially clogged burner, an uneven flame pattern, or a failing thermostat sensor in one zone.
How long should a commercial griddle take to preheat?
Most reach cooking temperature within 15–20 minutes; a unit taking much longer likely has a burner or element issue.
Do you service both gas and electric griddles?
Yes — Roxly repairs both gas and electric commercial griddles.