Washer Repair
Roxly diagnoses and repairs washer issues for homes throughout the Charlotte metro area. You'll see the findings and an estimate before any repair begins.
Common washer problems
- Washer not draining
- Washer not spinning or spinning slowly
- Washer not filling with water
- Water leaking from the washer during a cycle
- Excessive shaking or movement during the spin cycle
- Error codes displayed on the control panel
Components commonly involved
Washer issues frequently involve the drain pump, drive belt, door lock or lid switch, water inlet valve, or suspension components.
Repair versus replacement
Washer repairs are usually cost-effective relative to replacement, particularly for drain, fill, or belt issues. Roxly outlines the specific finding so you can decide.
What you can safely check first
- Check that the drain hose isn't kinked and the drain isn't clogged.
- Confirm the washer is loaded evenly — an unbalanced load can cause shaking that isn't a mechanical fault.
What not to attempt: Do not open sealed refrigeration systems, work on gas connections, or remove panels exposing electrical components without a qualified technician.
Brands we service
Our service process
- Request Service
Call or fill out the form.
- Share the Details
Brand, model, and the issue you're seeing.
- Diagnostic Visit
A technician inspects the equipment.
- Findings & Estimate
Reviewed with you before repair.
Frequently asked questions
Why is my washer not draining?
A clogged drain pump, kinked hose, or blocked filter are the most common causes of a washer that won't drain.
Is it safe to keep using a washer that's leaking?
We'd recommend pausing use until it's diagnosed — a leak can point to a failing pump, hose, or door seal, and continued use can cause water damage.