Washer Repair
Roxly diagnoses and repairs washer issues for homes throughout the Charlotte metro area. You'll see the findings and an estimate before any repair begins.
Offer terms
Limit one coupon per household or business. Valid only toward a completed, qualifying repair — not valid toward the service call or diagnostic fee unless confirmed at time of booking. Offers cannot be combined. Mention this offer when scheduling.
- 30-day labor / 90-day parts warranty
- Findings and an estimate before any repair begins
- Emergency visits available on request
What home appliance customers say
Roman has been servicing our appliances for several years and is punctual professional and always does an excellent job. I trust him implicitly and highly recommend him.Appliance service
They professionally diagnosed the problem, ordered the necessary parts quickly, and came back the next day to complete the repair. Everything is working great now. Very happy with the service.Repair
Request Washer Repair
Common washer problems
- Washer not draining
- Washer not spinning or spinning slowly
- Washer not filling with water
- Water leaking from the washer during a cycle
- Excessive shaking or movement during the spin cycle
- Error codes displayed on the control panel
Components commonly involved
Washer issues frequently involve the drain pump, drive belt, door lock or lid switch, water inlet valve, or suspension components.
Repair versus replacement
Washer repairs are usually cost-effective relative to replacement, particularly for drain, fill, or belt issues. Roxly outlines the specific finding so you can decide.
What you can safely check first
- Check that the drain hose isn't kinked and the drain isn't clogged.
- Confirm the washer is loaded evenly — an unbalanced load can cause shaking that isn't a mechanical fault.
What not to attempt: Do not open sealed refrigeration systems, work on gas connections, or remove panels exposing electrical components without a qualified technician.
Brands we service
Our service process
- Request Service
Call or fill out the form.
- Share the Details
Brand, model, and the issue you're seeing.
- Diagnostic Visit
A technician inspects the equipment.
- Findings & Estimate
Reviewed with you before repair.
Frequently asked questions
Why is my washer not draining?
A clogged drain pump, kinked hose, or blocked filter are the most common causes of a washer that won't drain.
Is it safe to keep using a washer that's leaking?
We'd recommend pausing use until it's diagnosed — a leak can point to a failing pump, hose, or door seal, and continued use can cause water damage.