Traulsen Refrigeration Repair in Charlotte, NC
Roxly repairs reach-in and roll-in refrigerators and freezers and holding cabinets from Traulsen for restaurants, bars, stores and food-service kitchens across the Charlotte metro.
Offer terms
One per household or business; valid toward a completed, qualifying repair, not the service call fee unless confirmed at booking. Offers cannot be combined.
- 30-day labor / 90-day parts warranty
- Findings and an estimate before any repair begins
- Emergency visits available on request
What commercial customers say
Roxly is rated 4.9 from 55 Google reviews.
Request Traulsen Service
“Brands We Service” describes repair experience, not manufacturer authorization. Roxly is not represented as a factory-authorized Traulsen provider.
Equipment we service
Reach-in and roll-in refrigerators and freezers and holding cabinets.
Common Traulsen problems
- Roll-in door or gasket problem
- Evaporator fan issue
- Frost in a freezer cabinet
- Defrost fault
- Condenser needing cleaning
How we approach a Traulsen service call
We start by confirming the real operating temperature against the controller. Traulsen cabinets are heavy-duty; their door systems and defrost components are the usual service points. After diagnosis we explain the finding and give you a price before any repair is approved. A service call is $135 for a new customer's first visit and $185 for a standard visit. Repair labor, parts, refrigerant and materials are quoted after diagnosis, and you approve the price before any work begins.
Model and serial number
Having the model and serial number ready lets us confirm part numbers before the visit. Look on the data plate inside the cabinet, on the door frame, or on the evaporator housing.
Frequently asked questions
Is Roxly a factory-authorized Traulsen dealer?
No. Roxly is not represented as a factory-authorized Traulsen provider. This page reflects our technicians’ repair experience with Traulsen equipment, not manufacturer authorization.
What Traulsen equipment do you repair?
We service reach-in and roll-in refrigerators and freezers and holding cabinets.
What information should I have ready?
Traulsen cabinets are heavy-duty; their door systems and defrost components are the usual service points. The data plate is usually inside the cabinet, on the door frame, or on the evaporator.
How much does a service call cost?
A service call is $135 for a new customer's first visit and $185 for a standard visit. Repair labor, parts, refrigerant and materials are quoted after diagnosis, and you approve the price before any work begins.