Appliance & Refrigeration Repair — Charlotte Metro Commercial, HVAC & Residential Service Clear Estimates Before Repair Warranty on Eligible Repairs
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$50 off labor on a completed qualifying repair — see offer details roxlysupport@gmail.com · Charlotte, NC & Surrounding Areas
Residential

Luxury Appliance Repair

Roxly diagnoses and repairs luxury appliance issues for homes throughout the Charlotte metro area. You'll see the findings and an estimate before any repair begins.

$50 Off Laboron a completed qualifying repair
Offer terms

Limit one coupon per household or business. Valid only toward a completed, qualifying repair — not valid toward the service call or diagnostic fee unless confirmed at time of booking. Offers cannot be combined. Mention this offer when scheduling.

  • 30-day labor / 90-day parts warranty
  • Findings and an estimate before any repair begins
  • Emergency visits available on request
★★★★★ 4.9 · 55 Google reviews — see reviews

What home appliance customers say

Amy Robinson★★★★★ Google review
Roman has been servicing our appliances for several years and is punctual professional and always does an excellent job. I trust him implicitly and highly recommend him.
Appliance service
Alexey Romantsov★★★★★ Google review
They professionally diagnosed the problem, ordered the necessary parts quickly, and came back the next day to complete the repair. Everything is working great now. Very happy with the service.
Repair

See all reviews on Google →

Request Luxury Appliance Repair

Thank you! The first available operator will contact you to confirm your request.
Enter your name.
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Enter your service address.
Select an equipment or system type.

Submissions go directly to roxlysupport@gmail.com.

Common luxury appliance problems

  • Cooling, heating, or cycle performance issues on premium built-in equipment
  • Control panel or smart-feature malfunctions
  • Sealed or integrated door and panel alignment issues
  • Unusual noise from built-in refrigeration or cooking equipment

Components commonly involved

Premium and built-in brands such as Sub-Zero, Wolf, Thermador, and Miele use equipment-specific components and diagnostics that differ from standard residential models.

Repair versus replacement

Luxury appliances represent a significant investment, so Roxly takes extra care diagnosing the exact cause before recommending repair versus replacement.

What you can safely check first

  • Check that any smart or Wi-Fi-connected features have current firmware if applicable.
  • Confirm nothing is obstructing integrated door panels from closing fully.

What not to attempt: Do not open sealed refrigeration systems, work on gas connections, or remove panels exposing electrical components without a qualified technician.

Brands we service

Sub-ZeroWolfThermadorMieleVikingGE MonogramJennAirFisher & Paykel

Our service process

  1. Request Service

    Call or fill out the form.

  2. Share the Details

    Brand, model, and the issue you're seeing.

  3. Diagnostic Visit

    A technician inspects the equipment.

  4. Findings & Estimate

    Reviewed with you before repair.

Frequently asked questions

Do you work on built-in and integrated appliances?

Yes — Roxly services built-in refrigeration, cooking, and dishwashing equipment from premium brands.

Is Roxly factory-authorized for luxury brands?

“Brands We Service” reflects repair experience, not manufacturer authorization, unless stated on a specific brand page.

Customer Reviews

What customers say about Roxly

See all reviews on Google

Call Now(980) 370-2911 Book Appointment