Commercial Refrigeration Maintenance Plans in Charlotte, NC
Most emergency calls trace back to a dirty coil, a worn gasket or a drifting control that a scheduled visit would have caught. Maintenance plans keep your cold chain predictable.
Offer terms
One per household or business; valid toward a completed, qualifying repair, not the service call fee unless confirmed at booking. Offers cannot be combined.
- 30-day labor / 90-day parts warranty
- Findings and an estimate before any repair begins
- Emergency visits available on request
What commercial customers say
Roxly is rated 4.9 from 55 Google reviews.
Request Commercial Refrigeration Maintenance Plans
Signs your refrigeration maintenance needs attention
- Energy bills creeping up
- Units running longer than they used to
- Frost or ice appearing more often
- Compressors louder than before
- Multiple cabinets to keep track of
- Health inspection coming up
- Past breakdowns during busy weekends
- No record of when equipment was last serviced
What usually fails
- Condenser coil cleaning. The highest-value task on any visit.
- Gasket and door checks. Seals decide how hard equipment works.
- Drain and condensate review. Prevents overflow and refreezing.
- Electrical and component testing. Capacitors, contactors, motors and controls.
- Temperature verification. Cabinets and boxes are checked against targets.
- Written findings. You get a summary of what we saw and what to watch.
How a Roxly visit works
- Inventory
We list every unit, location and model.
- Schedule
Visits set around your quiet hours.
- Service
Cleaning, testing and adjustments.
- Report
Findings and recommendations.
- Repeat
At agreed intervals.
What affects the price
A service call is $135 for a new customer's first visit and $185 for a standard visit. Repair labor, parts, refrigerant and materials are quoted after diagnosis, and you approve the price before any work begins. The final repair price depends mainly on:
- Number of units
- Type of equipment
- Visit frequency
- Condition at first visit
- Ice machine cleaning included or not
Keep it running between visits
- Log temperatures daily
- Keep a unit list
- Report unusual noise early
Food-safety note. Documented maintenance can support your food-safety program; ask your local health office what records they expect.
Frequently asked questions
What does a maintenance visit include?
Coil cleaning, gasket and door checks, drain review, electrical testing and temperature verification.
How often should we schedule visits?
Quarterly is common for busy kitchens; we recommend a cadence after seeing your equipment.
Do you include ice machine cleaning?
We can add it — ask for a quote.
Will you service all brands?
Yes.
Can plans cover multiple locations?
Call us to discuss.
Do plans guarantee no breakdowns?
No, but they reduce the odds and catch problems early.
Availability varies by location, equipment, brand and technician schedule; listing a city does not guarantee same-day arrival. Call to confirm service for your address.