Dependable Appliance & Refrigeration Repair
Roxly repairs residential appliances — refrigerators, washers, dryers, dishwashers, ovens, and laundry systems — throughout Charlotte, Waxhaw, and the surrounding communities. Clear diagnostics, honest estimates, and technicians who respect your property.
- Residential Appliance Repair
- Clear Estimates Before Repair
- Charlotte Metro Coverage
- Warranty on Eligible Repairs
On a completed qualifying repair
Valid for residential customers on an approved, completed repair.
Offer terms
Limit one coupon per household or business. Valid only toward a completed, qualifying repair — not valid toward the service call or diagnostic fee unless otherwise confirmed at time of booking. Offers cannot be combined. One promotional offer per service request unless otherwise approved in writing. Additional restrictions may apply. Mention this offer when scheduling. Ask your Roxly representative for current expiration details.
New-customer and standard pricing
Service call fees cover the initial visit and diagnostic evaluation. Repair labor, replacement parts, materials, refrigerant, and additional services are quoted separately when applicable.
Residential Appliance Service
| New Customer First Visit | $55 |
|---|---|
| Standard Service Call | $85 |
Residential HVAC Service
| New Customer First Visit | $135 |
|---|---|
| Standard Service Call | $185 |
Commercial Kitchen Equipment Service
| New Customer First Visit | $135 |
|---|---|
| Standard Service Call | $185 |
The introductory rate applies only to the first qualifying service visit for a new customer, is available in our primary service area, and cannot be combined with other promotions unless approved in writing. Additional equipment or diagnostic work may require separate charges. Parts availability may affect repair timing, and the service call fee does not guarantee repair completion during the first visit.
Ready when you are
Use the form above to get started, or reach us directly — a member of the Roxly team will follow up to confirm scheduling.
- ✓ Clear findings and an estimate before any repair is approved
- ✓ Residential appliances of every major brand
- ✓ Service throughout the greater Charlotte metro area
Core residential appliance repair
From everyday kitchen and laundry appliances to premium built-in equipment, Roxly technicians diagnose the real cause of the problem before recommending a repair.
Refrigerator Repair
Cooling issues, leaks, noise, and ice buildup.
LaundryWasher Repair
Draining, spinning, filling, and leak problems.
LaundryDryer Repair
No heat, long cycles, and unusual noise.
KitchenDishwasher Repair
Drainage, cleaning performance, and leaks.
KitchenOven & Range Repair
Heating, ignition, and temperature accuracy.
KitchenCooktop Repair
Gas and electric cooktop diagnostics.
KitchenIce Maker Repair
Built-in and standalone ice maker issues.
PremiumLuxury Appliance Repair
Sub-Zero, Wolf, Thermador, Miele, and similar brands.
Residential HVAC repair & maintenance
Roxly diagnoses and repairs residential air conditioning, heating, heat pump, and thermostat problems, plus seasonal maintenance — on already-installed systems.
Commercial kitchen equipment repair
Roxly repairs non-refrigerated commercial kitchen equipment for restaurants and food-service businesses across the Charlotte metro.
Residential appliance brands
Roxly technicians work on a range of residential appliance manufacturers. Listing a brand here describes repair experience, not manufacturer authorization or factory certification.
Symptoms Roxly diagnoses every week
Refrigerator Not Cooling
Often related to condenser coils, evaporator fan operation, or a failing sealed-system component.
Washer Not Draining
Commonly caused by a clogged drain pump, kinked hose, or a blocked filter.
Dishwasher Not Draining
Often a clogged drain hose, failed drain pump, or a blocked air gap or filter.
What customers can expect
Residential Appliance Repair
One company focused on household refrigerators, washers, dryers, dishwashers, and ovens.
Clear Estimates
Findings and pricing are presented before any repair work begins.
Professional Communication
Straightforward updates from first contact through completed repair.
Respect for Your Property
Technicians work carefully in your home and around your family.
Quality Replacement Parts
Parts are selected to match the equipment and the repair being performed.
How a service call works
- Request Service
Call or fill out the form — we'll confirm scheduling.
- Share the Details
Appliance or equipment type, brand, and the issue you're seeing.
- Diagnostic Visit
A technician inspects the equipment on site.
- Findings & Estimate
You review the estimate before any repair begins.
Featured service areas
Serving Charlotte, Waxhaw, and surrounding communities throughout the greater Charlotte metropolitan area.
What customers are saying
See every review on Roxly's Google Business Profile.
See All Reviews on Google30-day labor & 90-day parts warranty
Eligible completed repairs include a 30-day labor warranty and a 90-day warranty on qualifying replacement parts supplied and installed by Roxly. Coverage applies to the specific repair and components listed on the paid invoice.
Read the full warranty policy →Not sure what's wrong?
Browse common appliance symptoms — what they usually mean, safe checks you can try, and when it's time to call a technician.
See common appliance problems →Frequently asked questions
What areas does Roxly serve?
Serving Charlotte, Waxhaw, and surrounding communities throughout the greater Charlotte metropolitan area. Contact us to confirm coverage for your specific address.
What appliances do you repair?
Roxly services household appliances such as refrigerators, freezers, washers, dryers, dishwashers, ovens, ranges, and cooktops.
Is Roxly an authorized service provider for the brands you repair?
“Brands We Service” describes the manufacturers our technicians have experience repairing. It is not a claim of manufacturer authorization or factory certification unless stated explicitly on a specific brand page.
How do I get a repair estimate?
Submit a service request through the form on this page, or call (980) 370-2911. A technician will review your appliance information and provide findings and an estimate before any repair is approved.
Do you offer emergency or same-day service?
Same-day availability depends on scheduling and technician location. Contact Roxly directly to ask about the earliest available appointment for your situation.
Service area disclaimer: Service availability may vary by location, equipment type, brand, technician availability, licensing requirements, and the scope of the requested work. Contact Roxly Appliance & Refrigeration Repair to confirm service availability for your address and equipment.
Ready to schedule appliance repair?
Reach Roxly by phone or request service online.