Structural Concepts Refrigeration Repair in Charlotte, NC
Roxly repairs refrigerated display cases and merchandisers from Structural Concepts for restaurants, bars, stores and food-service kitchens across the Charlotte metro.
Offer terms
One per household or business; valid toward a completed, qualifying repair, not the service call fee unless confirmed at booking. Offers cannot be combined.
- 30-day labor / 90-day parts warranty
- Findings and an estimate before any repair begins
- Emergency visits available on request
What commercial customers say
Roxly is rated 4.9 from 55 Google reviews.
Request Structural Concepts Service
“Brands We Service” describes repair experience, not manufacturer authorization. Roxly is not represented as a factory-authorized Structural Concepts provider.
Equipment we service
Refrigerated display cases and merchandisers.
Common Structural Concepts problems
- Case running warm
- Glass fogging
- Fan failure
- Lighting out
- Condensate leak
How we approach a Structural Concepts service call
We read the model plate before touching a tool so the right parts are on the truck. Structural Concepts cases show product; fixing sweating and temperature issues keeps displays attractive. After diagnosis we explain the finding and give you a price before any repair is approved. A service call is $135 for a new customer's first visit and $185 for a standard visit. Repair labor, parts, refrigerant and materials are quoted after diagnosis, and you approve the price before any work begins.
Model and serial number
Having the model and serial number ready lets us confirm part numbers before the visit. Look on the data plate inside the cabinet, on the door frame, or on the evaporator housing.
Frequently asked questions
Is Roxly a factory-authorized Structural Concepts dealer?
No. Roxly is not represented as a factory-authorized Structural Concepts provider. This page reflects our technicians’ repair experience with Structural Concepts equipment, not manufacturer authorization.
What Structural Concepts equipment do you repair?
We service refrigerated display cases and merchandisers.
What information should I have ready?
Structural Concepts cases show product; fixing sweating and temperature issues keeps displays attractive. The data plate is usually inside the cabinet, on the door frame, or on the evaporator.
How much does a service call cost?
A service call is $135 for a new customer's first visit and $185 for a standard visit. Repair labor, parts, refrigerant and materials are quoted after diagnosis, and you approve the price before any work begins.