Luxury Appliance Repair in Matthews, NC
Luxury and built-in appliances reward careful, brand-aware repair over quick part-swaps. Roxly provides luxury appliance repair for homes throughout Matthews and the surrounding Mecklenburg County area, working on Sub-Zero, Wolf, Thermador, Miele, Viking, and other high-end and built-in appliances.
Offer terms
One per household or business; valid toward a completed, qualifying repair, not the service call fee unless confirmed at booking. Offers cannot be combined.
- 30-day labor / 90-day parts warranty
- Findings and an estimate before any repair begins
- Emergency visits available on request
What home appliance customers say
Roman has been servicing our appliances for several years and is punctual professional and always does an excellent job. I trust him implicitly and highly recommend him.Appliance service
They professionally diagnosed the problem, ordered the necessary parts quickly, and came back the next day to complete the repair. Everything is working great now. Very happy with the service.Repair
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What we repair in Matthews
Roxly technicians service Sub-Zero, Wolf, Thermador, Miele, Viking, and other high-end and built-in appliances for households across Matthews. That covers the historic homes near downtown Matthews, established neighborhoods off Sardis Road, and the many family households throughout the town. Roxly works diagnosis-first: we identify exactly what failed and why, explain it in plain terms, and give you a clear estimate before doing the work — no surprises added after the fact.
Common problems we see in Matthews homes
- Integrated column units not holding their set point
- A Sub-Zero or built-in refrigerator drifting off temperature
- Professional ranges with burner or convection problems
- Dual-compressor built-ins with one section failing
- A Wolf or Thermador range with ignition or control faults
Local luxury appliance repair across Matthews
Roxly serves homeowners in and around Downtown Matthews, Sardis Woods, Crestdale, and Stallings Road area, along with the rest of Matthews. As a mobile service, a technician travels to your address rather than asking you to haul an appliance anywhere — which matters most for built-in and heavy units. Coverage extends across Mecklenburg County and the neighboring communities Roxly already serves.
Safe checks before you call
A few of these are worth a quick look first — none of them involve tools, gas, or electrical work:
- Avoid resetting the unit repeatedly, which can mask the underlying fault.
- Note any error or fault codes shown on the display.
Beyond these basics, leave sealed refrigeration systems, gas connections, and internal electrical components to a technician — they carry real safety and warranty risks.
Why homeowners in Matthews call Roxly
You get a straight diagnosis, an estimate before the work, and a technician who respects your home. Availability varies by location, equipment, brand and technician schedule; listing a city does not guarantee same-day arrival. Call to confirm service for your address.
Frequently asked questions
Do you work on dual-compressor Sub-Zero units?
Yes. A dual-refrigeration unit with one section failing while the other works is a common built-in scenario we diagnose.
Do built-in appliances need special parts?
Often yes — built-in and integrated units use model-specific components, so the model and serial number are especially important for a first-visit fix.
Which luxury brands do you service?
Roxly technicians have experience with Sub-Zero, Wolf, Thermador, Miele, Viking, and similar high-end brands. This describes repair experience, not factory authorization.
Do you travel to Matthews for luxury appliance repair?
Yes. Roxly is a mobile service based in Waxhaw, NC, and a technician travels to addresses throughout Matthews and Mecklenburg County. Scheduling depends on availability and drive time.