Refrigerator Repair in Matthews, NC
When the refrigerator stops holding temperature, it quickly turns into a race against spoiling groceries. Roxly provides refrigerator repair for homes throughout Matthews and the surrounding Mecklenburg County area, working on top-freezer, bottom-freezer, side-by-side, French-door, and built-in refrigerators.
Offer terms
One per household or business; valid toward a completed, qualifying repair, not the service call fee unless confirmed at booking. Offers cannot be combined.
- 30-day labor / 90-day parts warranty
- Findings and an estimate before any repair begins
- Emergency visits available on request
What home appliance customers say
Roman has been servicing our appliances for several years and is punctual professional and always does an excellent job. I trust him implicitly and highly recommend him.Appliance service
They professionally diagnosed the problem, ordered the necessary parts quickly, and came back the next day to complete the repair. Everything is working great now. Very happy with the service.Repair
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What we repair in Matthews
Roxly technicians service top-freezer, bottom-freezer, side-by-side, French-door, and built-in refrigerators for households across Matthews. That covers the historic homes near downtown Matthews, established neighborhoods off Sardis Road, and the many family households throughout the town. Roxly works diagnosis-first: we identify exactly what failed and why, explain it in plain terms, and give you a clear estimate before doing the work — no surprises added after the fact.
Common problems we see in Matthews homes
- The compressor cycles on and off rapidly
- The unit runs constantly but never gets cold
- A warm spot near the door or an uneven temperature
- The fresh-food section is warm while the freezer stays cold
- The ice maker or water dispenser has stopped working
Local refrigerator repair across Matthews
Roxly serves homeowners in and around Stallings Road area, Downtown Matthews, Sardis Woods, and Crestdale, along with the rest of Matthews. As a mobile service, a technician travels to your address rather than asking you to haul an appliance anywhere — which matters most for built-in and heavy units. Coverage extends across Mecklenburg County and the neighboring communities Roxly already serves.
Safe checks before you call
A few of these are worth a quick look first — none of them involve tools, gas, or electrical work:
- Vacuum the condenser coils if they're dusty and easy to reach.
- Check that the temperature dials weren't bumped and vents inside aren't blocked by food.
Beyond these basics, leave sealed refrigeration systems, gas connections, and internal electrical components to a technician — they carry real safety and warranty risks.
Why homeowners in Matthews call Roxly
You get a straight diagnosis, an estimate before the work, and a technician who respects your home. Availability varies by location, equipment, brand and technician schedule; listing a city does not guarantee same-day arrival. Call to confirm service for your address.
Frequently asked questions
Do you repair built-in and integrated refrigerators?
Yes, including built-in column and under-counter units. Built-ins often need specific parts, so the model and serial number are especially helpful.
Why is my refrigerator leaking water?
Common causes include a clogged defrost drain, a cracked or overfilled water line, or a failing water-inlet valve. We trace the source before recommending a repair.
My freezer is cold but the fridge is warm — what causes that?
That pattern often points to a defrost problem, a failing evaporator fan, or restricted airflow between the compartments. A technician can pinpoint which it is.
Do you travel to Matthews for refrigerator repair?
Yes. Roxly is a mobile service based in Waxhaw, NC, and a technician travels to addresses throughout Matthews and Mecklenburg County. Scheduling depends on availability and drive time.