Washer Repair in Matthews, NC
A washer that won't finish a cycle can bring a whole household's laundry to a halt. Roxly provides washer repair for homes throughout Matthews and the surrounding Mecklenburg County area, working on top-load and front-load washers, high-efficiency models, and combination washer-dryers.
Offer terms
One per household or business; valid toward a completed, qualifying repair, not the service call fee unless confirmed at booking. Offers cannot be combined.
- 30-day labor / 90-day parts warranty
- Findings and an estimate before any repair begins
- Emergency visits available on request
What home appliance customers say
Roman has been servicing our appliances for several years and is punctual professional and always does an excellent job. I trust him implicitly and highly recommend him.Appliance service
They professionally diagnosed the problem, ordered the necessary parts quickly, and came back the next day to complete the repair. Everything is working great now. Very happy with the service.Repair
Request Washer Repair in Matthews
What we repair in Matthews
Roxly technicians service top-load and front-load washers, high-efficiency models, and combination washer-dryers for households across Matthews. That covers the historic homes near downtown Matthews, established neighborhoods off Sardis Road, and the many family households throughout the town. Every visit starts with a real diagnosis. The technician confirms the fault, checks related components so the same problem doesn't return, and reviews the findings and an estimate with you before any repair is approved.
Common problems we see in Matthews homes
- The drum won't spin or spins weakly
- The machine shakes or walks across the floor
- The washer won't drain and leaves standing water
- Water leaking onto the floor during a cycle
- A burning smell or grinding noise during agitation
Local washer repair across Matthews
Roxly serves homeowners in and around Downtown Matthews, Sardis Woods, Crestdale, and Stallings Road area, along with the rest of Matthews. As a mobile service, a technician travels to your address rather than asking you to haul an appliance anywhere — which matters most for built-in and heavy units. Coverage extends across Mecklenburg County and the neighboring communities Roxly already serves.
Safe checks before you call
A few of these are worth a quick look first — none of them involve tools, gas, or electrical work:
- Check the drain hose isn't kinked and the pump filter isn't clogged with debris.
- Confirm both water supply valves are open and the lid or door latches.
Beyond these basics, leave sealed refrigeration systems, gas connections, and internal electrical components to a technician — they carry real safety and warranty risks.
Why homeowners in Matthews call Roxly
You get a straight diagnosis, an estimate before the work, and a technician who respects your home. Availability varies by location, equipment, brand and technician schedule; listing a city does not guarantee same-day arrival. Call to confirm service for your address.
Frequently asked questions
Why won't my washer drain?
A drain problem usually comes from a clogged pump filter, a kinked or blocked hose, or a failing drain pump. The technician checks each in turn.
Why does my washer leak water?
Leaks can come from a cracked hose, a worn door boot on front-loaders, a loose connection, or a failing pump. We find the source before repairing.
Is a walking or shaking washer dangerous?
Severe shaking can point to worn suspension or shock components. It's worth addressing before it damages the machine or surrounding floor.
Do you travel to Matthews for washer repair?
Yes. Roxly is a mobile service based in Waxhaw, NC, and a technician travels to addresses throughout Matthews and Mecklenburg County. Scheduling depends on availability and drive time.