Display Case & Merchandiser Repair in Matthews, NC
For Matthews operators, a failing display case is rarely a convenient problem; it is a same-shift problem. Display cases sell product with their glass — which is why foggy doors, warm shelves and noisy compressors cost you twice. We repair refrigerated display cases, bakery cases and glass-door merchandisers.
Offer terms
One per household or business; valid toward a completed, qualifying repair, not the service call fee unless confirmed at booking. Offers cannot be combined.
- 30-day labor / 90-day parts warranty
- Findings and an estimate before any repair begins
- Emergency visits available on request
What commercial customers say
Roxly is rated 4.9 from 55 Google reviews.
Request Display Case & Merchandiser Repair in Matthews
Common display case problems we see in Matthews
- Compressor loud or cycling short
- Warm spots on upper shelves
- Frost on coils visible through the case
- Door closers or hinges failing
- Glass doors fogging or sweating constantly
Serving Matthews businesses
Roxly works with downtown Matthews cafes, family restaurants along Independence Boulevard and Sardis Road, bakeries and specialty food shops throughout Matthews and Mecklenburg County. A technician travels to your location, so nothing has to be carted anywhere. We regularly work around Stallings Road area, Downtown Matthews and Crestdale.
What we look at first
- Defrost controls. Poor defrost leaves coils loaded with frost and shelves warm.
- Evaporator and fan assemblies. Display coils sit in tight spaces and ice over when airflow drops.
- LED drivers and lighting. Lighting is part of the sale; we correct failing drivers and strips.
Pricing in Matthews
A service call is $135 for a new customer's first visit and $185 for a standard visit. Repair labor, parts, refrigerant and materials are quoted after diagnosis, and you approve the price before any work begins.
Practical tips
- Wipe door glass without soaking the frame
- Keep product loaded within the load line
Food-safety note. Refrigerated display product must stay at the cold-holding temperature your food-safety plan requires. If shelves read warm, move product to another unit.
Frequently asked questions
Can LED lighting be repaired?
Yes; drivers and strips are common failures and are usually inexpensive.
Can you repair bakery and deli cases?
Yes — dry and refrigerated cases, curved and straight glass.
Why is the top shelf warm?
Typically an airflow issue — a stopped fan, a frosted coil, or overloading.
Do you travel to Matthews for display case service?
Yes. Roxly is a mobile service based in Waxhaw, NC and covers Matthews and Mecklenburg County. Scheduling depends on availability and drive time.
Availability varies by location, equipment, brand and technician schedule; listing a city does not guarantee same-day arrival. Call to confirm service for your address.