True Refrigeration Repair in Matthews, NC
Roxly repairs reach-in refrigerators and freezers, prep tables, undercounter units, and glass-door merchandisers from True for Matthews businesses and the surrounding Mecklenburg County area.
Offer terms
One per household or business; valid toward a completed, qualifying repair, not the service call fee unless confirmed at booking. Offers cannot be combined.
- 30-day labor / 90-day parts warranty
- Findings and an estimate before any repair begins
- Emergency visits available on request
What commercial customers say
Roxly is rated 4.9 from 55 Google reviews.
Request True Service in Matthews
“Brands We Service” describes repair experience, not manufacturer authorization.
Common True problems in Matthews
- Door gaskets that no longer seal
- Evaporator fan not turning
- Grease-matted condenser
- Cabinet warming during service
Local service
Roxly works with downtown Matthews cafes, family restaurants along Independence Boulevard and Sardis Road, bakeries and specialty food shops throughout Matthews and Mecklenburg County. A technician travels to your location, so nothing has to be carted anywhere. True cabinets are built for service — a model and serial number lets us order the exact gasket, fan or board.
Pricing
Our visit fee is $135 for a first-time customer and $185 otherwise. The repair itself (labor, parts, refrigerant and materials) is quoted once the cause is found, and work only begins after you approve it.
Frequently asked questions
Is Roxly an authorized True dealer in Matthews?
No — Roxly is not represented as a factory-authorized True provider. This page reflects repair experience, not manufacturer authorization.
What True equipment do you service in Matthews?
We service reach-in refrigerators and freezers, prep tables, undercounter units, and glass-door merchandisers.
Do you travel to Matthews?
Yes. Roxly is a mobile service based in Waxhaw, NC and covers Matthews and Mecklenburg County.