True Refrigeration Repair in Ballantyne, NC
Roxly repairs reach-in refrigerators and freezers, prep tables, undercounter units, and glass-door merchandisers from True for Ballantyne businesses and the surrounding Mecklenburg County area.
Offer terms
One per household or business; valid toward a completed, qualifying repair, not the service call fee unless confirmed at booking. Offers cannot be combined.
- 30-day labor / 90-day parts warranty
- Findings and an estimate before any repair begins
- Emergency visits available on request
What commercial customers say
Roxly is rated 4.9 from 55 Google reviews.
Request True Service in Ballantyne
“Brands We Service” describes repair experience, not manufacturer authorization.
Common True problems in Ballantyne
- Evaporator fan not turning
- Door gaskets that no longer seal
- Grease-matted condenser
- Controller alarm on a prep rail
Local service
In Ballantyne that means the restaurants and coffee shops around Ballantyne Village, corporate-campus cafeterias and the grocery and specialty food stores that serve south Charlotte. Technicians come to the site, diagnose the equipment where it stands and talk through the finding with you. True cabinets are built for service — a model and serial number lets us order the exact gasket, fan or board.
Pricing
A service call is $135 for a new customer's first visit and $185 for a standard visit. Repair labor, parts, refrigerant and materials are quoted after diagnosis, and you approve the price before any work begins.
Frequently asked questions
Is Roxly an authorized True dealer in Ballantyne?
No — Roxly is not represented as a factory-authorized True provider. This page reflects repair experience, not manufacturer authorization.
What True equipment do you service in Ballantyne?
We service reach-in refrigerators and freezers, prep tables, undercounter units, and glass-door merchandisers.
Do you travel to Ballantyne?
Yes. Roxly is a mobile service based in Waxhaw, NC and covers Ballantyne and Mecklenburg County.