True Refrigeration Repair in Charlotte, NC
Roxly repairs reach-in refrigerators and freezers, prep tables, undercounter units, and glass-door merchandisers from True for Charlotte businesses and the surrounding Mecklenburg County area.
Offer terms
One per household or business; valid toward a completed, qualifying repair, not the service call fee unless confirmed at booking. Offers cannot be combined.
- 30-day labor / 90-day parts warranty
- Findings and an estimate before any repair begins
- Emergency visits available on request
What commercial customers say
Roxly is rated 4.9 from 55 Google reviews.
Request True Service in Charlotte
“Brands We Service” describes repair experience, not manufacturer authorization.
Common True problems in Charlotte
- Cabinet warming during service
- Evaporator fan not turning
- Grease-matted condenser
- Door gaskets that no longer seal
Local service
Roxly works with Uptown and South End restaurants, NoDa breweries and music venues, SouthPark dining rooms, hotels and the steady stream of cafes that fill Charlotte's neighborhoods throughout Charlotte and Mecklenburg County. A technician travels to your location, so nothing has to be carted anywhere. True cabinets are built for service — a model and serial number lets us order the exact gasket, fan or board.
Pricing
New customers pay $135 for the first visit; a standard service call is $185. Whatever the repair needs — labor, parts, refrigerant — is priced after we diagnose it, and nothing starts until you agree to the number.
Frequently asked questions
Is Roxly an authorized True dealer in Charlotte?
No — Roxly is not represented as a factory-authorized True provider. This page reflects repair experience, not manufacturer authorization.
What True equipment do you service in Charlotte?
We service reach-in refrigerators and freezers, prep tables, undercounter units, and glass-door merchandisers.
Do you travel to Charlotte?
Yes. Roxly is a mobile service based in Waxhaw, NC and covers Charlotte and Mecklenburg County.