Commercial Ice Maker Repair in Waxhaw, NC
When ice maker trouble hits a kitchen in Waxhaw, the clock starts on the product inside. Undercounter and countertop commercial ice makers are small machines with big demands. We repair cube, nugget and flake makers that have stopped producing, are leaking or turn out bad ice.
Offer terms
One per household or business; valid toward a completed, qualifying repair, not the service call fee unless confirmed at booking. Offers cannot be combined.
- 30-day labor / 90-day parts warranty
- Findings and an estimate before any repair begins
- Emergency visits available on request
What commercial customers say
Roxly is rated 4.9 from 55 Google reviews.
Request Commercial Ice Maker Repair in Waxhaw
Common ice maker problems we see in Waxhaw
- Nugget or flake ice too wet or too soft
- Ice with an odor or cloudy appearance
- Leaking from the front or underside
- Display shows a service or error code
- Machine making noise or tripping a breaker
Serving Waxhaw businesses
In Waxhaw that means downtown Waxhaw restaurants and breweries, antique-district cafes, bakeries and the food businesses around Providence Road. Technicians come to the site, diagnose the equipment where it stands and talk through the finding with you. We regularly work around Millbridge, Providence Downs South and Cureton.
What we look at first
- Condensing section and fan. Undercounter units are tucked in tight spaces and easily overheat.
- Inlet valve and level control. Level problems cause overflow or empty trays.
- Evaporator and harvest components. Where ice forms and releases.
Pricing in Waxhaw
Our visit fee is $135 for a first-time customer and $185 otherwise. The repair itself (labor, parts, refrigerant and materials) is quoted once the cause is found, and work only begins after you approve it.
Practical tips
- Do not run an unsanitized machine
- Leave ventilation space on the sides and front
Food-safety note. Treat ice as food: discard it and sanitize the machine if there is contamination, mold or slime.
Frequently asked questions
Do you handle machines used in bars and cafes?
Yes — both are common in our work.
My ice maker runs but makes no ice.
Check water supply first; otherwise it is usually a valve, sensor or refrigeration fault we can find.
How long do commercial ice makers last?
Many serve well for a decade or more with proper cleaning and filtration.
Is Roxly local to Waxhaw?
Yes — Roxly is based in Waxhaw, so service here is close to home. Most work is done on site at your business.
Availability varies by location, equipment, brand and technician schedule; listing a city does not guarantee same-day arrival. Call to confirm service for your address.