Commercial Ice Maker Repair in Pineville, NC
Pineville kitchens run their ice maker equipment hard, and the failures tend to follow the busiest weeks. Undercounter and countertop commercial ice makers are small machines with big demands. We repair cube, nugget and flake makers that have stopped producing, are leaking or turn out bad ice.
Offer terms
One per household or business; valid toward a completed, qualifying repair, not the service call fee unless confirmed at booking. Offers cannot be combined.
- 30-day labor / 90-day parts warranty
- Findings and an estimate before any repair begins
- Emergency visits available on request
What commercial customers say
Roxly is rated 4.9 from 55 Google reviews.
Request Commercial Ice Maker Repair in Pineville
Common ice maker problems we see in Pineville
- Display shows a service or error code
- Nugget or flake ice too wet or too soft
- Ice maker not producing at all
- Slow production compared to rating
- Cube sheet not releasing
Serving Pineville businesses
Roxly works with the restaurant and retail corridor around Carolina Place and downtown Pineville, plus convenience stores and delis along Johnston Road throughout Pineville and Mecklenburg County. A technician travels to your location, so nothing has to be carted anywhere. We regularly work around Johnston Road corridor, Carolina Place and Downtown Pineville.
What we look at first
- Evaporator and harvest components. Where ice forms and releases.
- Auger and gear motor (nugget/flake). Wear here produces noise and wet, soft ice.
- Water filters and supply lines. Clogged filters starve small machines first.
Pricing in Pineville
A service call is $135 for a new customer's first visit and $185 for a standard visit. Repair labor, parts, refrigerant and materials are quoted after diagnosis, and you approve the price before any work begins.
Practical tips
- Use the filtration the manufacturer specifies
- Do not run an unsanitized machine
Food-safety note. Treat ice as food: discard it and sanitize the machine if there is contamination, mold or slime.
Frequently asked questions
How long do commercial ice makers last?
Many serve well for a decade or more with proper cleaning and filtration.
Can an undercounter ice maker be cleaned on site?
Yes — we descale and sanitize as part of service.
Do you repair nugget ice makers?
Yes — including auger and gear-motor service.
Do you travel to Pineville for ice maker service?
Yes. Roxly is a mobile service based in Waxhaw, NC and covers Pineville and Mecklenburg County. Scheduling depends on availability and drive time.
Availability varies by location, equipment, brand and technician schedule; listing a city does not guarantee same-day arrival. Call to confirm service for your address.