Commercial Ice Machine Repair in Stallings, NC
Stallings kitchens run their ice machine equipment hard, and the failures tend to follow the busiest weeks. No ice means no drinks, no seafood display and no cooling for the bar. We diagnose commercial ice machines — modular heads, bins and dispensers — and repair what has stopped production.
Offer terms
One per household or business; valid toward a completed, qualifying repair, not the service call fee unless confirmed at booking. Offers cannot be combined.
- 30-day labor / 90-day parts warranty
- Findings and an estimate before any repair begins
- Emergency visits available on request
What commercial customers say
Roxly is rated 4.9 from 55 Google reviews.
Request Commercial Ice Machine Repair in Stallings
Common ice machine problems we see in Stallings
- Machine stops when the bin is only partly full
- Machine not making ice, or only a little
- Machine in freeze or harvest cycle for too long
- Water leaking from the base or bin
- Ice in bin but not dropping from the evaporator
Serving Stallings businesses
Our Stallings work covers the new restaurants, coffee shops and convenience stores that have followed Stallings' residential growth. We are a mobile service based in Waxhaw, which keeps drive times reasonable across Union County. We regularly work around Idlewild Road area, Stevens Mill and Chestnut.
What we look at first
- Pump and distribution tube. Water that does not wet the plate evenly makes uneven cubes.
- Bin thermostat or sensor. A confused sensor stops production with a half-empty bin.
- Water inlet valve and float. Low or inconsistent water flow starves the evaporator and produces thin ice.
Pricing in Stallings
New customers pay $135 for the first visit; a standard service call is $185. Whatever the repair needs — labor, parts, refrigerant — is priced after we diagnose it, and nothing starts until you agree to the number.
Practical tips
- Leave clearance for airflow around air-cooled units
- Clean and sanitize at least twice a year — more in heavy use
Food-safety note. Ice is a food. If a machine has leaked, been mis-cleaned or shows slime, sanitize it before using the ice.
Frequently asked questions
What brands do you service?
Hoshizaki, Manitowoc, Scotsman, Ice-O-Matic and other major lines.
Can you fix a machine that leaks?
Yes; leaks are often a drain, float or tubing issue.
Why is my ice machine making thin ice?
Usually low water flow, scale on the evaporator, or a restricted valve.
Do you travel to Stallings for ice machine service?
Yes. Roxly is a mobile service based in Waxhaw, NC and covers Stallings and Union County. Scheduling depends on availability and drive time.
Availability varies by location, equipment, brand and technician schedule; listing a city does not guarantee same-day arrival. Call to confirm service for your address.