Griddle Repair in Matthews, NC
When a piece of kitchen equipment goes down mid-service, both the ticket times and the food on the line are at risk. Roxly provides griddle repair for restaurants and food-service businesses throughout Matthews and the surrounding Mecklenburg County area.
Offer terms
One per household or business; valid toward a completed, qualifying repair, not the service call fee unless confirmed at booking. Offers cannot be combined.
- 30-day labor / 90-day parts warranty
- Findings and an estimate before any repair begins
- Emergency visits available on request
What commercial customers say
Roxly is rated 4.9 from 55 Google reviews.
Request Griddle Repair in Matthews
Common griddle problems in Matthews
- Hot and cold spots across the cooking surface
- An electric griddle's element not heating fully
- A control knob that doesn't respond
- The surface takes far too long to heat up
- Pilot light issues on a gas unit
Local service across Matthews
Across Matthews we work with downtown Matthews cafes, family restaurants along Independence Boulevard and Sardis Road, bakeries and specialty food shops. Operators near Crestdale and Stallings Road area tend to call during prep hours, while Downtown Matthews and Sardis Woods lean toward evenings and weekends, so we try to arrive when a repair interferes least with Mecklenburg County service. To book in Matthews, call or send the form; the first available operator confirms the appointment window for your address in Mecklenburg County.
Safe checks before you call
- Confirm the gas supply valve is fully open or the breaker hasn't tripped.
- Give the unit a full preheat cycle before judging whether a spot is actually cold.
Frequently asked questions
Why does my griddle have hot and cold spots?
Uneven heat usually points to a partially clogged burner, an uneven flame pattern, or a failing thermostat sensor in one zone.
How long should a commercial griddle take to preheat?
Most reach cooking temperature within 15–20 minutes; a unit taking much longer likely has a burner or element issue.
Do you service both gas and electric griddles?
Yes — Roxly repairs both gas and electric commercial griddles.
Do you travel to Matthews for commercial kitchen service?
Yes. Roxly is a mobile service based in Waxhaw, NC and covers Matthews and Mecklenburg County. Scheduling depends on availability and drive time.