Commercial Ice Machine Not Making Ice in Matthews, NC
If your commercial ice machine not making ice in Matthews, Roxly finds the actual cause on site and repairs it, with the finding and a price reviewed before work begins.
Offer terms
One per household or business; valid toward a completed, qualifying repair, not the service call fee unless confirmed at booking. Offers cannot be combined.
- 30-day labor / 90-day parts warranty
- Findings and an estimate before any repair begins
- Emergency visits available on request
What commercial customers say
Roxly is rated 4.9 from 55 Google reviews.
Request Service in Matthews
What it usually means
No ice usually means the machine cannot get water to the evaporator, cannot freeze it, or cannot harvest it.. For the full list of causes and how a technician isolates them, read our guide: Commercial Ice Machine Not Making Ice — causes & when to call.
Safe checks before you call
- Confirm the water shutoff is open
- Check the filter and its age
Local service in Matthews
In Matthews, our commercial work covers downtown Matthews cafes, family restaurants along Independence Boulevard and Sardis Road, bakeries and specialty food shops. A call from Stallings Road area is different from one in Downtown Matthews, and the busiest weeks around Sardis Woods and Crestdale are not the same either; we plan each visit around the equipment, the kitchen's schedule and the loading dock or back door we are allowed to use. Send the form or call and an operator will contact you to confirm when a technician can reach your Matthews address.
Our Matthews customers include downtown Matthews cafes, family restaurants along Independence Boulevard and Sardis Road, bakeries and specialty food shops; each kitchen has its own layout, utilities and schedule, which we plan around. If the checks above do not resolve it, the next step is commercial ice machine repair in Matthews. Our visit fee is $135 for a first-time customer and $185 otherwise. The repair itself (labor, parts, refrigerant and materials) is quoted once the cause is found, and work only begins after you approve it.
Frequently asked questions
Do you travel to Matthews for this?
Yes. Roxly is a mobile service based in Waxhaw, NC and covers Matthews and Mecklenburg County.
What does it mean when you have a commercial ice machine not making ice problem?
No ice usually means the machine cannot get water to the evaporator, cannot freeze it, or cannot harvest it..
Should I call a professional?
If water, filter and power check out, a technician should test valves, sensors and the sealed system.
Availability varies by location, equipment, brand and technician schedule; listing a city does not guarantee same-day arrival. Call to confirm service for your address.