Walk-In Freezer Icing Up in Matthews, NC
If your walk-in freezer icing up in Matthews, Roxly finds the actual cause on site and repairs it, with the finding and a price reviewed before work begins.
Offer terms
One per household or business; valid toward a completed, qualifying repair, not the service call fee unless confirmed at booking. Offers cannot be combined.
- 30-day labor / 90-day parts warranty
- Findings and an estimate before any repair begins
- Emergency visits available on request
What commercial customers say
Roxly is rated 4.9 from 55 Google reviews.
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What it usually means
Ice building on the evaporator, floor or door of a freezer means the defrost is not keeping up or moisture is entering the box.. For the full list of causes and how a technician isolates them, read our guide: Walk-In Freezer Icing Up — causes & when to call.
Safe checks before you call
- Note when ice appears relative to deliveries
- Check the floor for ice near the evaporator
Local service in Matthews
Across Matthews we work with downtown Matthews cafes, family restaurants along Independence Boulevard and Sardis Road, bakeries and specialty food shops. Operators near Crestdale and Stallings Road area tend to call during prep hours, while Downtown Matthews and Sardis Woods lean toward evenings and weekends, so we try to arrive when a repair interferes least with Mecklenburg County service. Scheduling for Matthews runs through the first available operator, who will confirm timing for your Mecklenburg County location after you call or submit the form.
Our Matthews customers include downtown Matthews cafes, family restaurants along Independence Boulevard and Sardis Road, bakeries and specialty food shops; each kitchen has its own layout, utilities and schedule, which we plan around. If the checks above do not resolve it, the next step is walk-in freezer repair in Matthews. A service call is $135 for a new customer's first visit and $185 for a standard visit. Repair labor, parts, refrigerant and materials are quoted after diagnosis, and you approve the price before any work begins.
Frequently asked questions
Do you travel to Matthews for this?
Yes. Roxly is a mobile service based in Waxhaw, NC and covers Matthews and Mecklenburg County.
What does it mean when you have a walk-in freezer icing up problem?
Ice building on the evaporator, floor or door of a freezer means the defrost is not keeping up or moisture is entering the box..
Should I call a professional?
Persistent ice despite good door habits points to a defrost fault that needs testing.
Availability varies by location, equipment, brand and technician schedule; listing a city does not guarantee same-day arrival. Call to confirm service for your address.