Walk-In Cooler Not Holding Temperature in Matthews, NC
If your walk-in cooler not holding temperature in Matthews, Roxly finds the actual cause on site and repairs it, with the finding and a price reviewed before work begins.
Offer terms
One per household or business; valid toward a completed, qualifying repair, not the service call fee unless confirmed at booking. Offers cannot be combined.
- 30-day labor / 90-day parts warranty
- Findings and an estimate before any repair begins
- Emergency visits available on request
What commercial customers say
Roxly is rated 4.9 from 55 Google reviews.
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What it usually means
A walk-in that cannot stay at or below 41°f has lost cooling capacity or airflow — and the cause is usually one failed component, not the whole system.. For the full list of causes and how a technician isolates them, read our guide: Walk-In Cooler Not Holding Temperature — causes & when to call.
Safe checks before you call
- Confirm the door closes fully and the gasket is intact
- Look for ice on the coil and ceiling
Local service in Matthews
In Matthews, our commercial work covers downtown Matthews cafes, family restaurants along Independence Boulevard and Sardis Road, bakeries and specialty food shops. A call from Stallings Road area is different from one in Downtown Matthews, and the busiest weeks around Sardis Woods and Crestdale are not the same either; we plan each visit around the equipment, the kitchen's schedule and the loading dock or back door we are allowed to use. Scheduling for Matthews runs through the first available operator, who will confirm timing for your Mecklenburg County location after you call or submit the form.
Our Matthews customers include downtown Matthews cafes, family restaurants along Independence Boulevard and Sardis Road, bakeries and specialty food shops; each kitchen has its own layout, utilities and schedule, which we plan around. If the checks above do not resolve it, the next step is walk-in cooler repair in Matthews. A service call is $135 for a new customer's first visit and $185 for a standard visit. Repair labor, parts, refrigerant and materials are quoted after diagnosis, and you approve the price before any work begins.
Frequently asked questions
Do you travel to Matthews for this?
Yes. Roxly is a mobile service based in Waxhaw, NC and covers Matthews and Mecklenburg County.
What does it mean when you have a walk-in cooler not holding temperature problem?
A walk-in that cannot stay at or below 41°f has lost cooling capacity or airflow — and the cause is usually one failed component, not the whole system..
Should I call a professional?
If the coil is iced, fans are silent, or the compressor runs without pulling the box down, call a technician — these are the faults that worsen quickly.
Availability varies by location, equipment, brand and technician schedule; listing a city does not guarantee same-day arrival. Call to confirm service for your address.