Residential AC Repair in Matthews, NC
When a home's AC starts acting up, comfort goes first — and in Charlotte's heat and humidity, it doesn't take long to notice. Roxly provides residential ac repair throughout Matthews and the surrounding Mecklenburg County area.
Offer terms
One per household or business; valid toward a completed, qualifying repair, not the service call fee unless confirmed at booking. Offers cannot be combined.
- 30-day labor / 90-day parts warranty
- Findings and an estimate before any repair begins
- Emergency visits available on request
What HVAC customers say
Roman did a great job servicing the AC units at both of our properties. He was professional, honest, and very thorough. He checked everything, explained what he found, completed the maintenance, and gave us useful recommendations. Fair pricing, great service, and easy to work with. We’ll definitely use him again and highly recommend him.AC maintenance
5 stars! Highly recommend! My AC wasn’t working properly, and after several attempts to figure out what was wrong, they came in and got it fixed! I’m so grateful for their knowledge, professionalism, and persistence in resolving the issue. Excellent service and a great experience overall! I would definitely recommend them! Thank you Roman!AC repair
Great experience with this company! Our AC unit broke and they came out the next day. Very professional, friendly office and honest pricing. They got our AC running again quickly and it’s been working perfectly since. Really reliable HVAC company, highly recommend.AC repair
Request AC Repair in Matthews
Common AC problems in Matthews homes
- Ice or frost forming on the indoor coil or refrigerant lines
- A musty smell when the AC runs
- AC running but not cooling the house
- Warm air blowing from the vents
- Higher-than-normal humidity indoors while the AC runs
Local HVAC service across Matthews
When someone in Stallings Road area or Downtown Matthews calls, we ask about the make, the model and what changed recently, then compare notes with similar jobs around Sardis Woods and Crestdale. Local patterns across Mecklenburg County — water quality, heat, humidity — often point to the likely cause before we arrive. To book in Matthews, call or send the form; the first available operator confirms the appointment window for your address in Mecklenburg County.
Our Matthews work spans the historic homes near downtown Matthews, established neighborhoods off Sardis Road, and the many family households throughout the town.
Safe checks before you call
- Confirm the outdoor breaker hasn't tripped and the outdoor unit isn't buried in leaves or debris.
- Check that the thermostat is set to Cool and a few degrees below room temperature.
Beyond these basics, leave refrigerant, gas, and internal electrical components to a technician.
Frequently asked questions
Is a frozen AC coil serious?
Yes — running the system with a frozen coil can damage the compressor. Turn the system to Off (not just stop cooling) and let it thaw fully before your appointment.
What AC work do you handle?
Roxly diagnoses and repairs residential central air conditioning — capacitors, contactors, fan motors, refrigerant leaks, thermostats and airflow problems — and offers seasonal maintenance.
Why is my AC running but not cooling?
This usually points to a failed capacitor, a dirty condenser coil restricting heat rejection, a low refrigerant charge from a slow leak, or a blower motor that isn't moving air. A technician tests each in turn to isolate the cause.
Do you travel to Matthews for HVAC service?
Yes. Roxly is a mobile service based in Waxhaw, NC and covers Matthews and Mecklenburg County. Scheduling depends on availability and drive time.