Scotsman Refrigeration Repair in Charlotte, NC
Roxly repairs commercial ice machines, undercounter ice makers and dispensers from Scotsman for Charlotte businesses and the surrounding Mecklenburg County area.
Offer terms
One per household or business; valid toward a completed, qualifying repair, not the service call fee unless confirmed at booking. Offers cannot be combined.
- 30-day labor / 90-day parts warranty
- Findings and an estimate before any repair begins
- Emergency visits available on request
What commercial customers say
Roxly is rated 4.9 from 55 Google reviews.
Request Scotsman Service in Charlotte
“Brands We Service” describes repair experience, not manufacturer authorization.
Common Scotsman problems in Charlotte
- Cloudy or thin ice
- Machine not cycling
- Leak at the base
- Bin sensor fault
Local service
In Charlotte that means Uptown and South End restaurants, NoDa breweries and music venues, SouthPark dining rooms, hotels and the steady stream of cafes that fill Charlotte's neighborhoods. Technicians come to the site, diagnose the equipment where it stands and talk through the finding with you. Scotsman machines are common in bars and cafes; water quality is usually the first place we look.
Pricing
New customers pay $135 for the first visit; a standard service call is $185. Whatever the repair needs — labor, parts, refrigerant — is priced after we diagnose it, and nothing starts until you agree to the number.
Frequently asked questions
Is Roxly an authorized Scotsman dealer in Charlotte?
No — Roxly is not represented as a factory-authorized Scotsman provider. This page reflects repair experience, not manufacturer authorization.
What Scotsman equipment do you service in Charlotte?
We service commercial ice machines, undercounter ice makers and dispensers.
Do you travel to Charlotte?
Yes. Roxly is a mobile service based in Waxhaw, NC and covers Charlotte and Mecklenburg County.