Russell Refrigeration Repair in Charlotte, NC
Roxly repairs evaporators, coils and refrigeration components from Russell for restaurants, bars, stores and food-service kitchens across the Charlotte metro.
Offer terms
One per household or business; valid toward a completed, qualifying repair, not the service call fee unless confirmed at booking. Offers cannot be combined.
- 30-day labor / 90-day parts warranty
- Findings and an estimate before any repair begins
- Emergency visits available on request
What commercial customers say
Roxly is rated 4.9 from 55 Google reviews.
Request Russell Service
“Brands We Service” describes repair experience, not manufacturer authorization. Roxly is not represented as a factory-authorized Russell provider.
Equipment we service
Evaporators, coils and refrigeration components.
Common Russell problems
- Coil icing
- Fan motor problem
- Drain issue
- Leak
- Defrost failure
How we approach a Russell service call
We start by confirming the real operating temperature against the controller. Russell coils and components are common in walk-in and display systems. After diagnosis we explain the finding and give you a price before any repair is approved. A service call is $135 for a new customer's first visit and $185 for a standard visit. Repair labor, parts, refrigerant and materials are quoted after diagnosis, and you approve the price before any work begins.
Model and serial number
Having the model and serial number ready lets us confirm part numbers before the visit. Look on the data plate inside the cabinet, on the door frame, or on the evaporator housing.
Frequently asked questions
Is Roxly a factory-authorized Russell dealer?
No. Roxly is not represented as a factory-authorized Russell provider. This page reflects our technicians’ repair experience with Russell equipment, not manufacturer authorization.
What Russell equipment do you repair?
We service evaporators, coils and refrigeration components.
What information should I have ready?
Russell coils and components are common in walk-in and display systems. The data plate is usually inside the cabinet, on the door frame, or on the evaporator.
How much does a service call cost?
A service call is $135 for a new customer's first visit and $185 for a standard visit. Repair labor, parts, refrigerant and materials are quoted after diagnosis, and you approve the price before any work begins.