Dukers Refrigeration Repair in Charlotte, NC
Roxly repairs reach-in refrigeration and food-service equipment from Dukers for restaurants, bars, stores and food-service kitchens across the Charlotte metro.
Offer terms
One per household or business; valid toward a completed, qualifying repair, not the service call fee unless confirmed at booking. Offers cannot be combined.
- 30-day labor / 90-day parts warranty
- Findings and an estimate before any repair begins
- Emergency visits available on request
What commercial customers say
Roxly is rated 4.9 from 55 Google reviews.
Request Dukers Service
“Brands We Service” describes repair experience, not manufacturer authorization. Roxly is not represented as a factory-authorized Dukers provider.
Equipment we service
Reach-in refrigeration and food-service equipment.
Common Dukers problems
- Warm cabinet
- Compressor start problem
- Gasket wear
- Fan fault
- Controller error
How we approach a Dukers service call
The first thing we check is airflow — condenser, evaporator and fans. Dukers refrigeration is straightforward with the model plate on hand. After diagnosis we explain the finding and give you a price before any repair is approved. A service call is $135 for a new customer's first visit and $185 for a standard visit. Repair labor, parts, refrigerant and materials are quoted after diagnosis, and you approve the price before any work begins.
Model and serial number
Having the model and serial number ready lets us confirm part numbers before the visit. Look on the data plate inside the cabinet, on the door frame, or on the evaporator housing.
Frequently asked questions
Is Roxly a factory-authorized Dukers dealer?
No. Roxly is not represented as a factory-authorized Dukers provider. This page reflects our technicians’ repair experience with Dukers equipment, not manufacturer authorization.
What Dukers equipment do you repair?
We service reach-in refrigeration and food-service equipment.
What information should I have ready?
Dukers refrigeration is straightforward with the model plate on hand. The data plate is usually inside the cabinet, on the door frame, or on the evaporator.
How much does a service call cost?
A service call is $135 for a new customer's first visit and $185 for a standard visit. Repair labor, parts, refrigerant and materials are quoted after diagnosis, and you approve the price before any work begins.