Commercial Account Services
Roxly supports restaurants, hotels, cafés, bars, bakeries, grocery and convenience stores, property managers, apartment communities, assisted living facilities, offices, retail businesses, schools, churches, and commercial kitchens that depend on appliances and refrigeration staying in service.
Commercial service process
- Submit a service request
- Provide equipment and site information
- Coordinate access and scheduling
- Diagnose equipment
- Review findings and estimate
- Approve repair or provide a purchase order
- Repair completed and operation verified
- Service documentation provided
Preventive maintenance
Scheduled maintenance visits can help reduce unplanned refrigeration and equipment downtime. Typical items reviewed include:
- Temperature verification
- Condenser inspection and cleaning
- Evaporator and fan operation
- Drain line inspection
- Door gasket and closer inspection
- Electrical connection inspection
- Operational testing and documentation
Maintenance scope is confirmed for your equipment and does not include formal health-code inspections or certifications.
Multi-unit & portfolio support
For property managers and multi-location businesses, Roxly can coordinate billing contacts, purchase order requirements, and documentation across multiple properties or units.